T 06861 912 28 88from 1 October 2026F 06861 839 63 56Ärztehaus · Trierer Straße 215/217 · 66663 Merzig
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Privacy policy

1. Controller

Responsible for data processing on this website: MD Safa Zeyad — Brain Care, neurology practice Medical centre Trierer Straße 215/217 66663 Merzig

2. Collection and processing of data

When you visit this website, the hosting provider automatically stores technical access data (e.g. IP address, date and time) in server log files. This data serves solely to ensure operation and is not merged with other data sources.

3. Contacting us

If you contact us by phone or e-mail, your details are stored in order to process the enquiry and for possible follow-up questions. We do not pass this data on without your consent.

4. Patient data

Health data is processed as part of treatment on the basis of Art. 9(2)(h) GDPR and § 22 BDSG, and is subject to medical confidentiality.

5. Your rights

You have the right at any time to information, rectification, erasure and restriction of the processing of your personal data, as well as a right to lodge a complaint with the competent data protection supervisory authority.

6. Cookies & analytics

This website sets no advertising or tracking cookies and embeds no third-party analytics services that build user profiles. For audience measurement we use Umami – a cookieless, self-hosted web analytics tool (see the following section). Your choice in the cookie notice is stored in a strictly necessary cookie or locally in your browser so the notice does not reappear on every visit.

Web analytics (Umami)

This website uses Umami, a cookieless, self-hosted web analytics tool (hosted in the EU). No cookies are set, no personal profiles are created and no full IP addresses are stored. Measurement is anonymised on the basis of Art. 6(1)(f) GDPR (legitimate interest in measuring reach).

Google Maps (directions map)

In the directions section we embed a map from Google Maps (Google Ireland Ltd.). The map loads when the page is opened; in doing so, data (including your IP address) is transmitted to Google. The legal basis is our legitimate interest in providing understandable directions (Art. 6(1)(f) GDPR). More information: https://policies.google.com/privacy

Online appointment booking (arzt-direkt)

For the online appointment booking at /termin we embed the arzt-direkt service (zollsoft GmbH, Jena). When the booking page is opened and an appointment is booked, the data you enter (e.g. name, contact details, preferred appointment) is processed directly by arzt-direkt. The legal basis is the initiation of a contract under Art. 6(1)(b) GDPR and your consent. More information: https://arzt-direkt.de/datenschutz

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